kraton Legal Notice

We at kraton operate an online entertainment platform available only in jurisdictions where local law permits. This legal notice sets out the scope of our service, the responsibilities of our users, and the legal framework governing access to kraton. It is essential that you read and understand this notice before creating an account or using our platform.

Our service is not available everywhere. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of kraton comply with the laws of their own jurisdiction. If you access kraton from a jurisdiction where our service is not permitted, you do so at your own risk, and we are not responsible for any consequences arising from unauthorised access.

This notice covers service availability, user eligibility, data protection, and contact information for legal inquiries. For detailed terms governing account use, deposits, withdrawals, and disputes, please refer to our Terms of Use

Service Availability and Jurisdiction Restrictions

kraton is available only in jurisdictions where online gaming and sports entertainment are permitted by applicable law. We operate in compliance with local regulations in supported regions. Our service is not available in jurisdictions where online wagering is prohibited, restricted, or requires a local license that we do not hold.

If you are located in a supported jurisdiction—including Jakarta, Surabaya, Bandung, Medan, or Semarang—you may be eligible to access kraton, subject to verification of your identity and compliance with our account terms. If you are located outside a supported jurisdiction, we do not offer our services to you, and you should not attempt to access our platform.

We reserve the right to restrict or terminate access to kraton from any jurisdiction at any time, with or without notice, if we determine that continued service would violate applicable law or our compliance obligations.

User Eligibility and Account Requirements

To create an account on kraton, you must meet the following requirements:

• You must be of legal age to enter into binding contracts in your jurisdiction (typically 18 years or older).
• You must be a resident of a jurisdiction where kraton services are available and permitted by law.
• You must provide accurate, complete, and truthful information during account registration.
• You must not have been previously banned or suspended from kraton or any affiliated platform.
• You must comply with all applicable laws and regulations in your jurisdiction.

When you create a kraton account, you confirm that you meet all eligibility requirements and that the information you provide is accurate. We may request additional verification documents (identity card, proof of address, payment method verification) at any time. If we discover that you have provided false information or do not meet our eligibility requirements, we may suspend or terminate your account and forfeit any balance or pending bonuses.

User Responsibility for Legal Compliance

kraton does not provide legal advice. Users are solely responsible for verifying that access and use of our platform comply with the laws of their own jurisdiction. We do not warrant that our service is legal in any particular jurisdiction, and we do not represent that we hold licenses or permits in any specific country.

If online gaming is prohibited or restricted in your jurisdiction, you must not access kraton. If you do access kraton from a prohibited jurisdiction, you do so entirely at your own risk. We are not responsible for any legal consequences, fines, or penalties you may incur as a result of unauthorised access.

By accessing kraton, you acknowledge that you have independently verified the legality of online gaming in your jurisdiction and that you accept full responsibility for your compliance with local law.

Data Protection and Privacy

We at kraton collect and process personal data from our users—including name, email, phone number, payment information, and account activity—to operate our platform and comply with legal obligations. We protect this data using industry-standard encryption and access controls. We do not sell your personal data to third parties.

We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), regulatory authorities, and service providers who assist us in operating kraton, all under strict confidentiality agreements. For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy

You have the right to access, correct, or delete your personal data. Contact our support team to exercise these rights. We will respond to your request within the timeframe required by applicable law.

Intellectual Property and Content

All content on kraton—including text, graphics, logos, images, game software, and trademarks—is the property of kraton or our licensors. You may not reproduce, distribute, modify, or transmit any content without our prior written permission. Unauthorised use of our intellectual property is prohibited and may result in legal action.

When you use kraton, you are granted a limited, non-exclusive, non-transferable license to access our platform for personal entertainment purposes only. This license does not permit you to copy, modify, or redistribute any kraton content or software.

Limitation of Liability

To the extent permitted by applicable law, kraton is provided on an "as-is" basis without warranties of any kind. We do not warrant that our platform will be uninterrupted, error-free, or free from viruses or malicious code. We do not warrant that your use of kraton will result in any particular outcome or profit.

In no event shall kraton be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Dispute Resolution and Governing Law

Any disputes arising from your use of kraton or these legal terms shall be resolved through our internal dispute resolution process first. If you believe kraton has violated your rights or breached our agreement, contact our support team with details of your complaint. We will investigate and respond within a reasonable timeframe.

If you remain unsatisfied after our internal review, disputes may be escalated to arbitration or legal proceedings in the jurisdiction where kraton operates, in accordance with applicable law. These legal terms are governed by the law of the jurisdiction in which kraton operates.

Contact Information for Legal Inquiries

If you have legal questions, concerns about our compliance, or wish to report a violation of this legal notice, please contact our support team through your kraton account dashboard. You may also reach us via the contact methods listed in our FAQ section

We take legal compliance seriously and will respond to all inquiries and complaints in a timely manner. If you believe kraton is operating illegally in your jurisdiction, you may report your concerns to the relevant local regulatory authority.

This legal notice is effective as of the date it is published on kraton. We may update this notice at any time to reflect changes in applicable law or our business practices. Continued use of kraton after any updates constitutes your acceptance of the updated notice.